Service Center News

AA Metals Inc., a leading master distributor of aluminum and stainless steel products, has launched a new web-based customer self-service portal – a comprehensive online order and record management platform.

Customers can log in the new portal at https://aametals.com/ or https://portalus.aametals.com.

“We value our customers and take their feedback to heart,” says Dr. Jack Cheng, president and CEO of AA Metals Inc. “Launching a new customer portal is part of our continuous effort to deliver an extraordinary customer experience and make doing business with AA Metals simple and efficient.”

Customers will be able to access all information such as inventory, pricing, orders and fulfillment documents in real time with the company’s cloud-based ERP system and seamlessly place orders and manage records online. Everything can be accessed at the customers’ fingertips, all in one place, day or night.

Founded by Cheng in 2003, AA Metals is a rapidly expanding global aluminum manufacturing and distribution leader with 500 employees and $1.2 billion in revenue. AA Metals serves over 500 customers around the world, providing 500 million pounds of aluminum and steel per year, with multiple aluminum manufacturing and processing facilities in the United States, Turkey and Colombia, as well as operation centers in China and Germany.